Free consultation · 2-hour reply
Let's look at your chimney.
Tell us about your fireplace. A real human replies in under 2 minutes with next steps, likely scope, and a calendar of availability in your area — we're live every day from 7 AM to 12 AM.
CSIA-certified Written quote with photos 1-year warranty
Written estimate request
Tell us what you need
Step 1/2
Receipt number after acceptance Details stay on screen if sending fails
Condition first
The page does not turn a symptom into an online diagnosis.
Receipt after acceptance
The secure form shows success only after the request is accepted.
Timing is confirmed
Requested dates and windows are preferences until follow-up.
Other ways to reach us
Or just drop us a line.
Email
service@primechimneyexperts.com
- For non-urgent inquiries
- Replies within 1 business day
Hours
Mon–Sun 7:00 AM – 12:00 AM
- Open Sunday 7:00 AM – 12:00 AM
- 24/7 emergency response (subject to crew availability)
What happens next
From request to fixed in 3 steps.
Step 01
Human reply in under 2 minutes
A real person reads your message, asks any clarifying questions, and confirms our service area covers you. Live every day from 7 AM to 12 AM.
Step 02
Schedule the inspection
Pick a 2-hour window that works. We arrive on time. We text 30 minutes before with the tech's name and photo.
Step 03
Written quote + photos
On-site quote with photos of any issues. You approve or decline. No work without your written sign-off.